I hope you all are staying safe and well. The
majority of our staff will continue to work remotely throughout this pandemic
event. We are fully functional and have implemented our pandemic plan.
If you are a banking customer and need
information specific to your bank or credit union, please contact your bank or
visit their website.
If you are unable to get the information you
need please call us at 304-558-2294 and leave a message or email us at firstname.lastname@example.org . One of our staff members will respond as quickly
If you are calling to verify your bank or credit
union’s branch hours and accessibility, please visit your bank's website or
call them for the most immediate up-to-date information.
WVDFI Covid-19 Notice – Depository
** UPDATED** - Extended Through September 30, 2021 and no further extensions planned at this time.
WVDFI Covid-19 Notice – Non-depository
Additional helpful links are provided below:
WV Governor Justice’s Executive Order can be found http://apps.sos.wv.gov/adlaw/executivejournal/readpdf.aspx?DocID=89504
Several of the questions
we have received can be answered through links on this page.
The safest place for your money is in an FDIC-Insured Bank.
View this video from the FDIC. https://www.facebook.com/FDICgov/videos/765591143969223/
FFIEC Pandemic Guidance https://www.ffiec.gov/press/pr030620.htm
CISA COVID-19 https://www.cisa.gov/insights
CDC COVID-19 https://www.cdc.gov/coronavirus/2019-ncov/index.html
administrative Order declaring judicial emergency http://www.courtswv.gov/covid19/ResumptionOfOperations-ProtocolsandMap5-6-20.pdf
Please feel free to
contact me if you have any questions or concerns.
We are actively monitoring our
financial institutions around the State.
Dawn E Holstein
WV Division of Financial
900 Pennsylvania Avenue
Charleston, WV 25302